Pärnu Skypark

Terms and Conditions of Purchase and Return

Pärnu Skypark (Papiniidu 8, Pärnu, Pärnumaa 80010)
Taevapark OÜ (Peterburi tee 2, Tallinn Harjumaa 11415)
E-mail: info@parnuskypark.ee
Registration code: 14137798
VAT reg. number: EE102019708
Swedbank account: EE67 2200 2210 6545 1729

General Ticket Purchase Terms

  1. Guests of Pärnu Skypark entertainment center (hereinafter: the center or Taevapark OÜ) can purchase tickets at www.parnuskypark.ee and on-site at the ticket office.
  2. Tickets purchased from the center's website will be sent to the email address provided by the guest.
  3. Taevapark OÜ does not buy back tickets that have already been purchased.
  4. Guests are responsible for checking the accuracy of the information on their tickets upon receipt (for e-tickets, at the time of booking). Taevapark OÜ is not obliged to correct erroneous ticket purchases.
  5. The following payment methods are accepted at the center's ticket office: bank card, cash, and vouchers. On www.parnuskypark.ee, payment can be made via online banking, credit card, and bank transfer.
  6. By purchasing tickets to the center, guests agree to the general ticket purchase terms and the general rules of the center.
  7. Guests are allowed to enter the center and use its additional services only with a valid ticket, which must be presented to a staff member or scanned at the entrance gate.
  8. Purchased tickets can only be exchanged at the center's ticket office. If the exchanged tickets are more expensive (depending on the service), the guest must pay the difference.
  9. The ticket fee will be refunded if the service could not be provided due to a fault of Taevapark OÜ. Other exceptional cases that prevent or change the timely use of the service will be handled on a case-by-case basis.
  10. When purchasing a discounted ticket, the center's staff has the right to request a document proving eligibility for the discount.
  11. The prices presented by Taevapark OÜ include all taxes.
  12. Tickets purchased from the center's website are valid for 6 months.